Returns & Exchanges
We want you to be completely satisfied with your high-fidelity audio equipment. If you are not happy with your purchase, you can return your products within 30 days of delivery for a full refund.
Return Process
- 1.Initiate Your Return
Visit our online return portal and enter your order number and email address to start the process and select the items you wish to send back.
- 2.Pack Your Items
Securely place the product in its original packaging, including all cables, adapters, and manuals, to ensure it remains protected during transit.
- 3.Attach Shipping Label
Print the prepaid shipping label provided via email and affix it to the outside of your package, ensuring any old shipping labels are removed or covered.
- 4.Receive Your Refund
Once our technicians inspect the returned hardware at our warehouse, your refund will be processed to your original payment method within 7-10 business days.